Wellbeing Services

Whether you are experiencing a personal, social or emotional difficulty the wellbeing department is here to support you. We offer a range of services which includes:

Access to Wellbeing Advisors
Access to a Disability and Inclusion Officer
Access to a Disability and Dyslexia Advisor
Access to Counselling Service

Should you wish to access any of our support services, you can find a self-referral form on the VLE in the Wellbeing section. This is our preferred way for you to contact us as it allows you to describe the challenges you are facing. This and other ways of contacting us are:

Self-refer (self-referral forms are available at the iCentre);
Ask your PT to refer you
Email us at wellbeing@london.uclan.ac.uk

Student Wellbeing Resources

Counselling Service

Counselling offers a supportive environment to help you address emotional difficulties or life challenges. This service is available to assist with issues such as:

Low mood and anxiety
Bereavement
Low self-esteem
Family and relationship difficulties

Our counselling team consists of professionally qualified individuals who adhere to the British Association of Counselling and Psychotherapy’s (BACP) ethical framework. Our counsellors also engage in external supervision in line with BACP’s best practices.

How to Access the Service:

University of Central Lancashire London’s counselling service is available free of charge to all students and staff.

Students will undergo an initial assessment by a wellbeing advisor to determine if counselling is the appropriate support option.

Wellbeing Student Advisors

Our wellbeing student advisors are dedicated to helping you manage emotional and wellbeing challenges throughout your time at University of Central Lancashire London .

They will listen to your concerns and work with you to create a tailored support plan, which may include referrals to relevant internal and external services.

All services within the wellbeing department are provided on a confidential “need to know” basis. This means information is shared only with key individuals involved in your support. In exceptional cases, information may be shared without your consent if it is urgent and you are unable to provide consent. Your information will be securely kept in both paper and electronic formats, following The Data Protection Act (2018) and General Data Protection Regulation (2018).

E-Booklets

Explore our wellbeing resources library for a range of e-booklets that you can read online or download. Each e-booklet offers insights into various aspects of wellbeing and includes a list of useful external organizations. E-Booklets are accessible to registered students through their VLE.

Apps

The following free apps are available for download from The App Store or Google Play:

Sleepio: Digital sleep improvement app
Student Health: Access to medical care as a student
Feeling Good: Positive mindset support
Wellmind: Advice and tips for enhancing mental health and wellbeing
Toxic Thinking: Identifying and addressing negative thought patterns
Emoodji: Monitoring your mood at university
Catch It: Managing anxiety and depression-related thoughts and feelings

Top Achievers

Scholarships of £2,000 are available for the overall Top Achievers in Year 0 (Foundation Year), Year 1 and Year 2.

The winners are presented with their scholarships during our Top Achievers event which is hosted twice a year. The scholarship is applied to tuition fees for the next academic year.

Travel Bursary

The Travel Bursary has been designed to help students cover the costs of studying at university in the city each semester. Eligible students can receive a payment of £250 for each semester, with the opportunity of receiving up to £500 per Academic Year.

Requirements:

Studying for an undergraduate degree
90% minimum attendance across all modules for the semester
Submitted all assessments on time (If an assessment offence has been proven, it will be considered as non-submission)

The eligibility of students will be assessed at the end of Semester 1 and Semester 2. If you qualify to receive the Travel Bursary for Semester 1, the required attendance and assessment criteria would have to be maintained during Semester 2 to qualify for the second payment at the end of Semester 2.

Payment:

For qualifying students, the payment will be £250 after the assessment results are confirmed for Semester 1, and £250 after the results are confirmed for Semester 2.
You will be notified by e-mail as to what date you can expect payment to be made.
Should you qualify for Travel Bursary, you will be able to enter your bank details in a secure repository on VLE which will be used by Finance to make the payment. You will be solely responsible for ensuring the accuracy of these details. Central Lancashire London will not be liable for any loss as a result of incorrect payment details.

Attendance Monitoring:

You can keep track of your attendance online through the VLE and this is updated on a daily basis.
Please note that if you record your in-class attendance later than 10:30 am (if you have a lecture in the morning) and 2:30 pm (if you have a lecture in the afternoon), you will be marked as absent.
If you believe you are having a technological issue registering your in-class attendance via VLE, please make an attendance enquiry through VLE for assistance.

Central Lancashire London reserves the right to withdraw the bursary at any time if deemed necessary.

If you have any issues with your attendance, please email the attendance team at: icentre@london.uclan.ac.uk

If you have any enquiries about the bursary, please email the finance team at: finance@london.uclan.ac.uk

DSA Grant

This request is available for students who are unable to pay the contribution of £200 towards the DSA equipment. We will need a copy of the Disabled Student Allowance Entitlement letter from Student Finance before we can assess your application.

If you would like to apply for the DSA grant, please send an email to finance@london.uclan.ac.uk

Please note this is only available to students with an approved Disabled Student Allowance from the Student Loan Company.

To read our DSA grant terms and conditions click here.

Financial Hardship Bursary

The Financial Hardship Bursary is a bursary provided by University of Central Lancashire London to assist undergraduate and postgraduate students who are experiencing financial hardship and their Student Finance Loan does not cover their expenses.

A bursary of up to £500 for undergraduate or £250 for postgraduate students will be awarded to students with a successful application that does not need to be paid back.

When applying for the bursary relevant evidence will be requested to demonstrate how your financial difficulty is impacting your essential day-to-day living and how your Student Finance Loan is not coving your daily expenses.

Each request will be processed in line with this guidance but we will take each individual’s circumstances into account.

To apply for the loan, please email finance@london.uclan.ac.uk with a statement about why you are in need of financial support.

Short Term Loan

A Short-Term Loan of £500 is available to students who experience an unexpected, short-term financial issue that will impact their essential day-to-day living costs or studies.

The loan is paid across four weeks in instalments of £125. You would be required to pay back the loan in full as soon as you have received your first maintenance loan instalment from Student Finance England.

To apply for the loan, please email finance@london.uclan.ac.uk with a statement about why you are in need of temporary financial support.

*Please be aware that you will only be eligible for the short-term loan if you have not yet received a maintenance loan instalment from Student Finance England for this academic year.

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